Corporate Office Headquarters Contacts & Public Commentary

Anonymous

Wow. I live in Round Rock, TX and orderliness pizza all the time from our local Pizza Hut. Which is located on South A.W. Grimes Blvd. I have it delivered. This would be the first time I drove to go nibble it up. I ordered our pizza and wings on-line and it told me it would be ready in 14 minutes. I live about 15 minutes away so I left right away to go pick it up. It was besides supposed to be curbside servicing. We pull up 15 minutes later and park in the sphere reserved for curbside service. I called the storehouse when we arrived like it said to in the app when I ordered. I called 3 times and there us no answer. So I get out of the car to go ask about our order. A young boy comes out and asks my name and phone number and goes back in to check on our rate. He comes second out and says there is no holy order under that name and that they have recieved. So I show them my order on my telephone, that I ordered through the app and he goes back in. then comes back out and said they never made the regulate and something must be wrong with the on-line ordering matter. And they are blue but didnt make it. Well my roommate told them we want our order cooked please and we should get a discount or something and if he can please get the director on duty. A young girlfriend with blue hair came knocked out and we explained the situation. She apologized and said it would be 15 minutes. So we were athirst and decided to wait. Fifteen minutes late, still cipher came out with our holy order. They brought other orders out but not ours. So my roommate gets out and goes up to the door and asks the youthful kid if our order is about ready. He asked for the mention on the order again ! We told him and he came back out and said they never started the holy order and if we would like to holy order again ! ? We were fuming by then. We asked for him to please holmium get the coach again. He went inwardly and 10 minutes later..she comes out and tells us she us the general director and she fair didnt make the order. ! ! amazing customer avail skills and awful management ! ! I dont understand how the storehouse makes any money with the on-line ordering not working, them not answering the phones, and then not making orders for carryout ? ? ? We love pizza hovel and are cert defeated and will not return to that placement and will let friends and class know arsenic well. Signed Pissed off in round Rock Texas

1 year, 26 weeks and 6 days