To be eligible for a rejoinder, your item must be idle and in the like condition that you received it. It must besides be in the original promotion .
several types of goods are nontaxable from being returned. perishable goods such as food, flowers, newspapers or magazines can not be returned. We besides do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases .
extra non-returnable items :
- Gift cards
- Downloadable software products
- Some health and personal care items
To complete your reelect, we require a trailing number, which shows the items which you already returned to us.
There are certain situations where merely partial derivative refunds are granted ( if applicable )
- Book with obvious signs of use
- CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error
- Any item that is returned more than 30 days after delivery
Items returned to us as a consequence of our error will receive a fully refund, some returns may be discipline to a restocking fee of 7 % of the total detail price, please contact a customer concern team member to see if your return key is subject. Returns that arrived on time and were as described are subject to a restocking tip.
Items returned to us that were not the result of our error, including items returned to us due to an invalid or incomplete address, will be refunded the original detail price less our standard restock fees.
If the detail is returned to us for any of the following reasons, a 15 % restocking fee will be applied to your refund sum and you will be asked to pay for return ship :
- Item(s) no longer needed or wanted.
- Item(s) returned to us due to an invalid or incomplete address.
- Item(s) returned to us that were not a result of our error.
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more promptly. This meter period includes the passage time for us to receive your retort from the shipper ( 5 to 10 commercial enterprise days ), the time it takes us to process your fall once we receive it ( 3 to 5 clientele days ), and the time it takes your bank to process our refund request ( 5 to 10 commercial enterprise days ).
If you need to return an item, please Contact Us with your order number and details about the intersection you would like to return. We will respond cursorily with instructions for how to return items from your order .
We ‘ll pay the recurrence ship costs if the fall is a resultant role of our error ( you received an faulty or defective detail, and so forth ). In other cases, you will be creditworthy for paying for your own ship costs for returning your token. ship costs are non-refundable. If you receive a refund, the price of tax return ship will be deducted from your refund.
Depending on where you live, the time it may take for your exchange product to reach you, may vary.
If you are shipping an detail over $ 75, you should consider using a traceable ship service or purchasing transport indemnity. We don ’ thyroxine guarantee that we will receive your come back item .